77ebc Privacy Policy – Your Data, Protected

77ebc ("we", "us", "our") is committed to protecting the privacy and personal data of all users ("you", "your", "Player") who access or use the 77ebc platform at 77ebc.app. This Privacy Policy describes what personal information we collect, how we use it, with whom we share it, and the rights you have in relation to your data. This policy applies to all services provided through the 77ebc platform, including cricket betting, live casino, slots, crash games, and all other gaming and account services.

By registering an account and using the 77ebc platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the 77ebc platform. This Privacy Policy should be read alongside our Terms and Conditions.

Depending on the nature of your use of the platform and the verification steps required, we may collect the following categories of personal data:

• Identity data: full name, date of birth, gender, nationality, and government-issued identity document details (National ID, passport) collected during KYC verification.
• Contact data: registered mobile number (used for OTP verification and account communications), email address where provided.
• Financial data: mobile banking account identifiers (bKash, Nagad, Rocket, Upay wallet numbers), transaction amounts, deposit and withdrawal history.
• Technical and usage data: IP address, device type and operating system, browser type, session duration, pages visited, games played, bet history, and session timestamps in Bangladesh Standard Time (BST, UTC+6).

We do not use your personal data for any purpose other than those described in this Privacy Policy without first obtaining your explicit consent. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

77ebc processes your personal data on the following legal grounds:

• Contractual necessity: processing required to register your account, fulfil your bet and game requests, and process your deposits and withdrawals under the contract formed by our Terms and Conditions.
• Legal obligation: processing required to comply with applicable anti-money-laundering, identity verification, and responsible gaming obligations.
• Legitimate interests: processing for fraud detection, platform security, abuse prevention, and internal analytics used to improve platform performance — where these interests are not overridden by your rights.
• Consent: for marketing communications and non-essential cookies, where we have obtained your prior consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

We may share your personal data with the following categories of recipients, in each case only to the extent necessary for the stated purpose:

• Payment processors and mobile banking partners (bKash, Nagad, Rocket, Upay) — to process your deposits and withdrawals. These partners process only the minimum data required to complete the transaction and are bound by their own privacy and financial regulation obligations.
• Game providers and technology suppliers (Pragmatic Play, Evolution Gaming, Spribe, and others) — to deliver the games and services you use on the platform. These suppliers receive only technical session data required to render games correctly and audit outcomes.
• Identity verification and KYC service providers — to verify your identity documents as required for account opening and withdrawal processing. These providers are contracted to process your data only for verification purposes and are prohibited from using it for any other purpose.
• Legal and regulatory authorities — where we are required by applicable law, court order, or regulatory requirement to disclose personal data. In such cases, 77ebc will disclose only the minimum data required by the applicable legal obligation.

All third-party data processors who receive personal data from 77ebc are contractually required to: process data only on 77ebc's documented instructions; implement appropriate technical and organisational security measures; not subcontract data processing without 77ebc's prior written consent; and delete or return all personal data upon termination of their service agreement.

77ebc uses the following categories of cookies on the platform:

• Strictly necessary cookies: required for the platform to function, including session management, login authentication (OTP tokens), and security features. These cookies cannot be disabled without impairing core platform functionality.
• Performance and analytics cookies: used to collect aggregated, anonymised data about how Players use the platform — which pages are visited most, where sessions end, and which features are used most frequently. This data helps 77ebc improve platform performance and user experience.
• Functional cookies: used to remember your preferences such as language selection and display settings, so you do not have to re-enter them each session.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent the platform from functioning correctly and may prevent you from accessing your account. 77ebc does not use advertising or third-party tracking cookies that share your data with external advertising networks.

While 77ebc implements robust security measures, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your account credentials and for logging out of your account after each session, particularly when using a shared or public device. If you suspect that your account has been accessed without your authorisation, you must notify 77ebc immediately at [email protected].

77ebc retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our legitimate business interests. Specifically: account and identity data is retained for the duration of your account and for a minimum of five years after account closure, to comply with anti-money-laundering record-keeping obligations; transaction data (deposit and withdrawal records) is retained for a minimum of five years from the date of the transaction; marketing preference data is retained until you withdraw consent or close your account, whichever is earlier.

When data is no longer required for the purposes for which it was collected and retention is not required by law, 77ebc will securely delete or anonymise the data so that it can no longer be associated with your identity. Anonymised and aggregated data may be retained indefinitely for statistical and platform-improvement purposes, as it no longer constitutes personal data.

• Right of access: you may request a copy of the personal data 77ebc holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: in certain circumstances you may request that we delete your personal data. This right is subject to our legal obligations to retain data (e.g., AML record-keeping requirements) which may override an erasure request.
• Right to restrict processing: you may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being investigated.
• Right to object: you may object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing, including profiling for responsible gaming purposes.
• Right to withdraw consent: where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

77ebc will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a data rights request to ensure we do not disclose personal data to an unauthorised person. There is no charge for submitting a data rights request. Where a request is manifestly unfounded or excessive, 77ebc reserves the right to charge a reasonable administrative fee or decline to act on the request.

The 77ebc platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered an account or provided personal data to 77ebc, please contact us immediately at [email protected] so we can investigate and take appropriate action.

The 77ebc platform does not contain links to third-party websites or services outside of the platform's own ecosystem. All payment partners (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, Spribe, and others) are integrated directly into the platform. 77ebc is not responsible for the privacy practices of any third-party services that are accessed independently of the platform.

77ebc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes to this Privacy Policy, we will update the "Last updated" date at the top of this page and, where required, notify registered Players via their registered mobile number or email address prior to the changes taking effect.

Your continued use of the 77ebc platform following publication of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the revised Privacy Policy, you must cease using the platform and may request account closure by contacting support at [email protected]. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or complaints about this Privacy Policy or about how 77ebc handles your personal data, please contact our support team. We take all privacy enquiries seriously and will respond promptly.

Contact email: [email protected] (plain text only — not a clickable link). Our support team is available 24/7 and responds in both English and Bengali. For data deletion or data access requests, please include "Data Rights Request" in the subject line of your message to ensure it is routed to the correct team.